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The Open Group IT4IT™ Reference Architecture, Version 2.0 (PDF)

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The Open Group IT4IT™ Reference Architecture

Quick Overview

Superseded by C171 The Open Group IT4IT™ Reference Architecture, Version 2.1 – January 30, 2017


The Open Group IT4IT Reference Architecture is a standard reference architecture and value chain-based operating model for managing the business of IT. It uses a value chain approach to create a model of the functions that IT performs to help organizations identify the activities that contribute to business competitiveness.

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Details

The Open Group IT4IT Reference Architecture is a standard reference architecture and value chain-based operating model for managing the business of IT. It uses a value chain approach to create a model of the functions that IT performs to help organizations identify the activities that contribute to business competitiveness. This value chain framework, called the IT Value Chain and specified in this document as part of the IT4IT Reference Architecture, applies this concept to IT by defining an integrated IT management framework focusing on the lifecycle of services. It identifies the key things that IT must do – and do well. It allows IT to achieve the same level of business predictability and efficiency that supply chain management has allowed for the business, and was designed by practitioners to be industry, product, and vendor-independent.

Additional Information

Reference C155
Author(s) The Open Group

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