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Examination Voucher Terms and Conditions

Examination Voucher Terms and Conditions

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Quick Overview

Terms and Conditions for use of The Open Group examination vouchers.

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Details

Terms and Conditions for use of The Open Group examination vouchers, and how to redeem an examination voucher.

Frequently Asked Questions about Exam Vouchers

Q. Can I purchase Pre-Paid Exam Vouchers for The Open Group Exams?

A: Pre-paid exam vouchers for taking The Open Group exams at test centers are only generally available as part of attendance at an accredited training course.

If you are an individual who wants to take an exam, then you can pay for your exam by credit card at the time of registration with the exam provider.

If your employer requires to buy exam vouchers for its employees, then they can apply to The Open Group for a Retail voucher account in The Open Group shop (contact onlineshop (at) opengroup.org for details).

Q: My voucher code is not being accepted. What can I do?

A: When booking your examination, if you have a voucher code that is not being accepted firstly ensure that you are entering the exact code as distributed – we recommend that you cut and paste the code; secondly ensure you have selected the correct exam type as vouchers are exam-specific. Thirdly, check that the voucher type is the correct type for the exam provider: Pearson VUE vouchers all have the prefix OG. An exam voucher code can only be used once. If you plan to reschedule an examination you must cancel the existing appointment otherwise the appointment will be classified as a no-show and the voucher code will be used. The exam must be taken prior to the expiry date of the exam voucher code. It is not possible to extend the validity of a voucher code.

Q: Can my voucher be extended?

A: No, the voucher expiration date cannot be extended under any circumstances. If you contact The Open Group help desk and provide your voucher code, they may in some circumstances be able to make available a one-time voucher valid for three months for an administrative fee.

Additional Information

Reference Q181
Subject Certification

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